Frequently Asked Questions

Q. Is there a startup fee?
A. Can be waived through Test Drive option.

Q. Is there a monthly minimum?
A. After the 30 days is complete a monthly minimum is mutually agreed upon.

Q. Is CCAB HIPAA compliant?
A. Yes.

Q. Are your billers certified?
A. Yes.

Q. Are you able to bill using my software?
A. Yes.

Q. Does your rate apply to all revenue sources?
A. No, only amounts collected by CCAB.

Q. How long must I commit?
A. After the initial 30 days is complete the level of commitment is mutually agreed upon.

Q. What if I don't have medical billing or practice management software?
A. Can be provided through the Test Drive option.

Q. What are your rates?
A. Depends upon level of customization - typically 4%-8% of net collections.

Q. Do you send billing notices?
A. We do at an additional cost of $1 per notice.

Q. Are you members of any associations?
A. We are members of AMBA and accredited by the BBB with an A+ rating.

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